Short-Term Rental Complaint Hotline

At the April 29th 2025 Council Meeting, Council approved Short-Term Rental Licensing By-law 20 of 2025 and associated Zoning By-law and Official Plan Amendments.  All Short-Term Rental Operators are expected to be licensed and in compliance with the noted By-law by October 1st 2025.

Starting October 3rd 2025, the Town will begin enforcement of the by-law.

Here's what you need to know:

• Licensing Deadline: All STRs must be licensed by October 1, 2025.
• Enforcement: Begins October 3, 2025. Compliance is crucial to avoid penalties.
• Complaint Management: A third-party service will handle STR-related complaints following our by-law.
  • Complaint Hotline: 226-781-6054
  • Submit Complaints Online: https://secure-ca.hostcompliance.com/plympton-wyoming-on/complaints/type