Utilities, Sewer and Water

Water/Sewer Billing

In Plympton-Wyoming water and sewer is billed to users six (6) times a year, every second (2nd) month. Due dates are:

  • February 15th
  • April 15th
  • June 15th
  • August 15th
  • October 15th
  • December 15th

 

 There are a number of payment options for you to pay your water/sewer bill:

Pre-Authorized Payment (PAP) Plan

The Town offers pre-authorized payment plans for water/sewer bills. Funds are automatically withdrawn  from your bank account on the due date in the amount owing.

View our Pre-Authorized Tax Payment Application for more information.

Telephone Banking
Please contact your financial institution for information about telephone banking.
Online Banking

Visit the website or app of your banking institution to make payments online.

Search for 'Plympton-Wyoming Water', 'Town of Plympton-Wyoming Water', or similar wording until you find us. Each banking institution has the Town listed under different names.

Your account number for setting up online payments is your water account number, this can be found on your bill or by calling our office. 

Payments in Person
Make a payment in person at the Municipal Office located at:

546 Niagara Street, Wyoming, Ontario, N0N 1T0

Hours of Operation:

Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding designated holidays)

The Town of Plympton-Wyoming accepts payments by cash, cheque, money order, or Interac (debit card). 

A drop-off box is available for your convenience at the Municipal Office to accept non-cash payments after regular operation hours.

Payment by Interac (debit card) is available during office hours. We DO NOT accept credit card payments.

Payments by Post Mail
Follow these steps to submit payments by mail:
  1. Attach your payment stub and make your cheque payable to "Town of Plympton-Wyoming"
  2. Write your water account number on the front of your cheque
  3. Allow sufficient time for the payment to reach our office on or before the due date in order to avoid penalty charges
We consider payments complete on the date the Finance Department receives your cheque.

 

Broadband Speed Test

Cogeco Connexion has partnered with the Town of Plympton-Wyoming to assess the current broadband connectivity of homes and businesses in the area. Residents who wish to participate are asked to complete the speed test instructions at this link: Internet Speed Celertech.

Please note that a valid email address is required to complete the test and to allow you to edit and save the form. Under no circumstances will your email address be used for marketing or  solicitation purposes. Addresses provided may be used to communicate with you if important information related to this test is missing.

*Wastewater Servicing Master Plan 2021

The Town is currently in the process of undertaking a Wastewater Servicing Master Plan with the help of Jacobs. Updates regarding the Wastewater Servicing Master Plan will be posted here throughout the process.

Please see below for the most recent documents in regards to the Plan:

Notice of Study Commencement

Notice of Study Completion

Final Master Plan Report

Plympton-Wyoming Wastewater Servicing Master Plan - Final Report

Letter of Completion

Public Open House #1 - August 11, 2021

A virtual Public Open House will be be held on:

WEDNESDAY AUGUST 11, 2021

6:00 P.M.

Please follow this link to attend the meeting.

The Plan will be addressing things like:

  • existing and future capacity constraints and other existing deficiencies within the wastewater collection system, pumping stations and treatment plants
  • alternatives to determine the preferred long-term solution to provide reliable wastewater servicing in the Town

For more information, see this public notice. To attend the virtual meeting, please make sure to register as described in the notice.

Sump Pump Disconnect and Backwater Installation Grant Program 

As of April 1,2023, the Town will be offering a Sump Pump Disconnect and Backwater Valve Installation Grant Program to residents in high risk areas within the Township. The program will allow residents to apply for a grant of up to $3,000.00 to help cover the costs of having a backwater valve installed and/or having your sump pump disconnected from the sanitary sewer. 

Removing sump pumps from the sanitary sewer will reduce the likelihood of the sewer becoming overwhelmed during a rainfall event. The installation of a backwater valve will reduce the risk of sewage entering into a dwelling if a sanitary sewer becomes overwhelmed. 

An application package will be made available at the Municipal office on April 1, 2023, for anyone who wishes to apply for the program. You can also download the package here. The Town will review and approve each application on a case-by-case basis, providing all requirements of the application are met, with preference being given to houses located in high risk areas of the municipality that have a history of wastewater backups.

Drinking water

The Town of Plympton-Wyoming is committed to providing clean and safe drinking water. Our water supply and distribution system is operated and maintained by Jacobs. Their staff members are all Certified Operators under Reg. 128-04 of the Certification of Drinking Water System Operators and Water Quality Analysts program.

Lambton Area Water Supply System (located in Point Edward) services Plympton-Wyoming, as well as other parts of Lambton County.  Additional information 2022 LAWSS Annual Report Schedule, 2022 LAWSS Annual Summary Report.

  • Operation, repair and maintenance of the distribution system including emergency repairs. (The property owner is responsible for the portion of the water service from their property line to the house or business).
  • Installation/repair/replacement of water meters
  • Flushing of the water mains
  • Water billing
  • Repair and maintenance of all Municipal hydrants

Water and sewer emergencies

Do you have a water or sewer emergency? Call Jacobs at (888) 399-1643 for help. 

Hydrant flushing

Jacobs carries out hydrant flushing quarterly.

Residents may experience temporary low water pressure and/or cloudy but harmless discolouration of the water.  Should discolouration occur, running a cold water tap for a short period will typically restore water conditions to normal.  Where practical, residents should avoid washing laundry during operational hours as to do so could result in discolouration of clothing.

Water rates

Water rates are based on a per cubic meter usage and a monthly base charge. All utility accounts are billed bi-monthly.

As per By-law 2024-02, the 2024 per cubic meter rate for water is $1.1095.

Sewage treatment

All of our sewer systems are in compliance with regulations mandated by the Ministry of the Environment and we meet or exceed all Provincial Standards. We undergo annual inspections of our system and plants to ensure compliance with our Certificate of Approvals.

Property owners are responsible for the portion of the sanitary lateral from the property line to the house or business.

Our sewer treatment plants are located at 4043 Aberarder Line and in the Village of Wyoming.

Sewer rates

All sewer rates are based on the amount of water used plus a monthly base charge based on the size of water meter installed. Sewer rates are billed bi-monthly and are included on water bills.

As per By-law 2024-02, the 2024 per cubic meter rate for sewer is $1.2498.

Sewer backup

If a sewage back-up occurs in your home contact Jacobs at (888) 399-1643 for help.

Bulk Water Fill Stations

The Town of Plympton-Wyoming owns and operates two bulk water fill stations:

  1. 3991 Egremont Rd, Camlachie, N0N 1E0 NOTE: STATION ONLY ACCEPTS LOONIES
  2. 3613 London Line, Wyoming, N0N 1T0 NOTE: STATION ONLY ACCEPTS QUARTERS

 

Water can be purchased with cash, or we can issue a water key for bulk use. There is a $300.00 deposit to hold a water key with the Town. Key holders will be billed bi-monthly for water consumption and fixed rates, as per the set water rates.